Frequently Asked Questions
We have composed a database of our most frequently asked questions.
Buy/Rehab a Home
What are HRHA's hours of operation?
Monday through Friday from 8am - 4:30pm, except for holidays.
Our housing office is located at 1 South Armistead Avenue, next to Miller
Mart. Addresses and telephone numbers for other offices can be found,
Do I need to fill out an employment
application to be considered for an HRHA position? Yes, in order
to apply for a position at HRHA, an applicant must submit a completed
HRHA employment application. A resume is optional. We cannot accept the City
of Hampton's employment application.
Will I be contacted if I apply for a position with HRHA? Due to
the number of applications that we receive with each opening, we initially
only contact applicants that we would like to interview. The interview
process may take several weeks to be completed. We try to notify all
applicants that are not interviewed of their status after we have completed
our interview process.
is Section 3?
It is a means by which HUD fosters local economic
development, neighborhood economic improvement, and individual
selfsufficiency. Section 3 is the legal basis for providing jobs for
residents and awarding contracts to businesses in areas receiving certain
types of HUD financial assistance.
Read more here.
Section 8 Housing Choice
Voucher Waiting List Questions
Is the Section 8
waiting list open for new applications?
No, the waiting list is closed and we
are not accepting applications. Whenever the waiting list reopens an
advertisement appears in the local section of the Daily Press and New
Journal and Guide.
If I apply (or
applied) for Section 8 Housing, will my name be placed on the Public Housing Waiting List?
No, you must complete a separate application for public housing. We
have color coded Public Housing applications and they are now blue.
If I mailed my
application at the same time as someone else and they received an
appointment letter, will I receive one?
Not necessarily, you may have mailed your applications at the same time but
that doesn’t mean they arrived here at the same time. Each application was
date and time stamped in the order it was received. Minutes and even
seconds can make the difference in time. Hundreds of applications were
received each day the waiting list was open. We received approximately
How long will I have
to wait for a Housing Choice Voucher if I applied during the open enrollment
period? The wait is determined
by the date and time your application was received, the number of applicants
on the waiting list, the amount of funds available and whether we need to
income target. Based on the current status of our waiting list, we estimate
the wait to be anywhere between 2 months and 5 years.
What is income
targeting? Income targeting is a
HUD requirement that Housing Authorities must serve 75% of its new
admissions from the extremely low income limit tables. If a Housing
Authority has not met this requirement, it must skip over applicants with
the higher incomes.
Are there any
exceptions for housing emergencies?
Unfortunately not, we must follow federal regulations and our Administrative
Plan when accepting applications and managing the waiting list. All
applications go through the same procedure and wait their turn on the
waiting list. Other agencies that may be of assistance are listed below.
What happens if my
name comes up to the top of the list and funds are available?
You will receive a letter scheduling you to attend an eligibility
interview. At the interview you will provide verification of your total
household income, assets, household composition, child care and possibly
medical expenses. If you are determined eligible you will be scheduled to
attend a briefing session to learn the program rules and if all information
remains the same, you will receive a Section 8 Housing Choice Voucher.
What information is
available about moving?
process takes 60 - 90 days.
may attend a pre-movers briefing to learn more. Sign up at
the front desk of our Section 8 office at 1 South Armistead Ave.
must give your landlord a proper written vacate notice. Please
have your landlord sign your vacate notice.
must be recertified before you can receive your voucher and moving
voucher will be issued for only 60 days.
must be approved by a landlord and have the briefing packet (including
the RFTA) completed before it is determined if the rent is affordable
under the 40% rule.
you qualify for the unit, the utilities must be turned on and the
inspection will be scheduled.
The unit must pass inspection before you move in.
Section 8 assistance will not begin until the 1st of the
month following the passed inspection.
subsidy standards have changed. You will be issued a voucher size
equal to 1 bedroom for every 2 persons in your family.
Please check with your Technician before you decide to port to another
locality as we now have restrictions on porting to a higher cost area.
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Public Housing Waiting List Questions
What number do I call to place a work
order? You should call your rental office to
submit a work order. After business hours, the
number is answered by an answering service that will note the details of the
work order. In the event of an emergency, a technician will be dispatched as
soon as possible. Please note that there is a charge of $102.50 if a
technician is dispatched after-hours for an event that is found to not be an
Is the Public Housing waiting list open for new applications? Yes,
the Public housing waiting list is open for Langley Village (elderly
designated), North Phoebus and Lincoln Park; all bedroom sizes. However the
family does not choose which bedroom size that they will be placed on. The
applicants’ family composition determines the bedroom size that will be
assigned to the applicant.
Is the Section 8 waiting list open for new applications? No, the
waiting list is closed. No date has been set to reopen the waiting list. It
may not be for 1-3 years. When the waiting list reopens an advertisement
will appear in the local section of the Daily Press and New Journal and
Guide. This information is also available on our web site at www.hrha.org.
Will my name be placed on the Section 8 Waiting List? No, you must
complete a separate application for Section Eight and at this time the
Section Eight Waiting list is closed.
What happens when my application is turned in? You will receive a
letter in the mail once your name is placed on the waiting list. All
applications are placed on the waiting list in the order received according
to the date and time received and if a local preference can be claimed. This
question will be asked on the application.
How long will I have to wait to lease an apartment in Public Housing?
The wait will depend on the date and time your application was received,
local preference, the community, the number of applicants on the waiting
list and the amount of vacancies for a particular bedroom size. Based on the
current status of our waiting list, we estimate a 2-48 month waiting period.
What number am I on the waiting list? Sorry, we do not provide
applicants with a number. Your application is placed on the waiting list in
the order it was received. We can only verify the date and time the
application was received and whether or not you qualify for a preference
based on the information provided.
Are there any exceptions for emergencies? No, we must follow our
Admittance and Continued Occupancy Policy as well as federal regulations
when accepting applications and managing the waiting list. All applications
go through the same procedure and wait their turn on the waiting list. Other
agencies that may be of assistance are attached.
What happens if my name comes up to the top of the list and an apartment
is available? You will receive a letter to attend an interview to update
your Public Housing application. At the interview we will gather information
from you in order to determine your eligibility for our program. No
apartments are leased at this first appointment. If you are determined
eligible you will be contacted and an offer made for an apartment at the
public housing community you were interviewed for.
If I applied the same time as someone else and they received an
appointment letter already, should I also have received an appointment
letter too? Not necessarily, you may have mailed your applications at
the same time but you cannot know the order they were received. We receive
applications everyday and even though you may have mailed your application
at the same time, your family status may be different, and so may your claim
of a local preference so would your placement on the waiting list. The
number of families called in varies on the availability of vacancies in each
public housing community, and income targeting requirements.
If I have additional questions other than the questions listed above,
what can I do?
call 757-727-1108 for questions regarding
Lincoln Park. Call
757-727-1051 for questions regarding North
for Langley Village. Leave your questions on the phone system.
Please state your name, phone number and question you would like answered
and speak clearly into the phone. Your phone message will be answered in the
order it was received. Due to the high volume of phone calls you may not
receive a call the same day, but your call will be returned, please be
Does my unit have to be pre-approved?
The unit does not have to be inspected prior to screening a tenant. The
unit must be inspected and passing prior to the tenant taking possession or
Who pays the security deposit?
The tenant is responsible for the entire security deposit.
How long does it take for my unit to be approved?
Once the move in packet is completed and received by the Housing Authority,
an inspector will call to schedule an inspection between one and 10 business
If my rent is more than the HRHA can approve, can the
tenant pay the difference?
No. Rents may be above the payment standards but must be approved by
the HRHA inspector. A tenant must not pay any additional monies out of pocket to the
landlord without HRHA approval.
If the tenant violates the lease agreement, is it
possible to evict a Section 8 tenant?
If a tenant
violates a lease agreement, the landlord must treat that tenant as they
would any non-subsidized tenant. The only difference in the eviction process
is that the landlord must send copies of all legal notices to HRHA.
Who pays if there are any damages?
The tenant is responsible for all damages.
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Resources Network department includes family self-sufficiency, homeownership
assistance, and services for the elderly, disabled, and youth.
Can any resident of the City of Hampton utilize
the department's services?
The department can only serve residents of public housing and Section 8
participants due to funding provided by HUD. However, HRHA does offer
home buyer seminars and home rehabilitation programs that are available to
all citizens of Hampton. More information is available
Does your department find jobs for residents?
We pursue job leads and share them with residents and other low to moderate
income citizens of Hampton. Occasionally we provide group
transportation to distant sites.
Can you help me find somewhere to live?
We have resources that can refer you to shelter, financial assistance, and
other low to moderate income apartments.
Can residents of Newport News participate in
Newport News Redevelopment and Housing Authority maintains programs for
Newport News residents. Please visit their web site at
I have applied for housing or Section 8 and am
interested in classes that you offer. Can I sign up?
Due to funding, you must first become a resident.
I am 17 and live in HRHA housing and wish to
attend the GED class. Is this possible?
You must be 18 years of age.
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What is the VHDA Homebuyer Education Class?
Hampton Redevelopment and Housing Authority (HRHA) and Virginia Housing and
Development Authority (VHDA) are in partnership to provide a free class that
is designed to teach you the steps involved in purchasing a home. Topics
include understanding the effect of your credit, the loan process, working
with a realtor, home inspection, and budgeting. This class is beneficial to
any home buyer but is a requirement to purchase an HRHA home. Call 727-1111,
ext. 312 or visit www.vhda.com for
Does HRHA have a program to help first time buyers purchase a home?
The SPARC program provides below market rate loans (interest rate
reductions) for first time homebuyers. Interest rates are 1/2% to 1% below
VHDA's published First-time Homebuyer Program rates. Income limits apply.
Call your lender for details.
Does HRHA provide down payment and closing cost assistance? Due to
funding, HRHA can only offer down payment assistance in limited situations.
There is assistance for those that qualify (income limits apply) and are
buying a home that HRHA is selling or a home that is located in the Pasture
Point or Olde Hampton neighborhoods. You will have to obtain the financing
(mortgage) from a lender. In most cases, in order to obtain a loan you will
need stable income, good credit and not too many debts.
How much down payment assistance can I get? Assistance is provided on
an as-needed basis and depends on the house you are buying and your
specific financial situation.
Where are HRHA homes built? Our homes are built in various
neighborhoods throughout the city of Hampton and can be viewed on our
website at www.hrha.org .
Why do you use income limits? These limits are determined each year
by the federal Department of Housing and Urban Development to ensure that
homeownership funding goes to those who need it most.
What are the income limits? Visit
for current income limits. Income is based on all household members over 18
REHAB A HOME
Is there a program that can help with repairs to my home? HRHA has a
home rehabilitation program for Hampton city residents that is based on
household income and the equity in your home. You must also own and occupy
the home as your principal residence. The goal of this program is to correct
city code related issues. Call 727-1111, ext. 312 for details.
Does HRHA offer a grant to fix my home? No. Our rehab program only
makes loans to cover the cost of rehabilitation. Some loans, do not have
payments and, in some cases, are forgiven over a period of time.
What other programs are offered through the Community Development
Department? We have a Wheelchair Ramp, Exterior Improvement and
Emergency Grant program. Income limits and program guidelines apply. Call
727-1111, ext. 312 for details.
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